Mind Solutions | Transport Risk & Compliance
Ongoing Risk Management
Continuous Compliance Support and Proactive Risk Management
Risk Management Never Stops
Regulatory compliance isn't a one-time achievement—it's a continuous obligation. Operations evolve, regulations change, new risks emerge, and systems require ongoing maintenance. Without sustained attention, compliance frameworks deteriorate, gaps develop, and regulatory exposure accumulates.
Our Ongoing Risk Management service provides regular compliance support tailored to your operations. From monthly risk reviews and regulatory monitoring to advisory services and incident response support, we act as an extension of your team—providing expert guidance when you need it without the overhead of full-time compliance staff.
Why Ongoing Support Matters
- Regulatory Changes: HVNL amendments, NHVR guidance updates, and enforcement trends require continuous monitoring
- Operational Evolution: New routes, vehicles, staff, or customers introduce new risks requiring assessment
- System Maintenance: SMS frameworks require regular review, updating, and improvement to remain effective
- Incident Response: When issues arise, immediate expert guidance prevents escalation and demonstrates due diligence
- Continuous Improvement: Regular reviews identify opportunities for efficiency gains and risk reduction
Flexible Monthly Packages
Scalable support aligned to your risk profile and needs
Essential Package
From $2,000/month
- Quarterly risk reviews and compliance assessments
- Regulatory change monitoring and impact analysis
- Email and phone advisory access
- Annual SMS effectiveness review
- Incident response guidance (priority support)
Professional Package
From $4,000/month
- Monthly risk reviews and compliance monitoring
- Proactive regulatory change implementation support
- Dedicated advisory access with priority response
- Quarterly management review facilitation
- Semi-annual internal audits
- Documentation updates and procedure refinement
Premium Package
From $7,000/month
- Comprehensive monthly risk and compliance oversight
- On-site quarterly reviews and staff engagement
- Dedicated compliance advisor (unlimited access)
- Proactive system improvement recommendations
- Monthly management reporting and KPI tracking
- Incident investigation support and corrective action development
- Training delivery and competency assessment
What Ongoing Support Includes
Regular Risk Reviews
Scheduled assessments of your risk register, control effectiveness, and compliance status. We identify emerging risks, evaluate control performance, and recommend improvements before issues escalate. Reviews include documentation updates, procedure refinements, and trend analysis.
Regulatory Monitoring
Continuous tracking of HVNL amendments, NHVR guidance updates, enforcement trends, and industry developments. We provide impact analysis and implementation guidance for regulatory changes affecting your operations—ensuring you're never caught off-guard.
Advisory Access
Direct access to compliance expertise when questions arise. Whether interpreting regulatory requirements, assessing new operational scenarios, or responding to regulatory correspondence, we provide timely guidance supporting informed decision-making.
Incident Response Support
When incidents occur, rapid expert guidance on investigation processes, corrective actions, regulatory reporting, and documentation. We help you demonstrate appropriate incident response and prevent recurrence.
System Maintenance
Regular updates to SMS documentation, procedures, forms, and training materials ensuring systems remain current with regulatory requirements and operational realities. We maintain your compliance framework so you can focus on operations.
Continuous Improvement
Proactive identification of efficiency opportunities, cost reduction potential, and risk mitigation enhancements. We help you evolve systems beyond compliance toward operational excellence.
Who Benefits from Ongoing Support?
Growing Operators
Expanding fleets face evolving risks and increasing complexity. Ongoing support ensures compliance frameworks scale with growth, preventing gaps that emerge during rapid expansion.
Resource-Constrained Operations
Small to medium operators often lack dedicated compliance staff. Our ongoing service provides expert support without full-time employment costs—accessing specialist knowledge when needed.
High-Risk Operations
Dangerous goods, livestock, oversized loads, or other high-risk operations demand elevated compliance oversight. Regular expert reviews maintain control effectiveness and demonstrate due diligence.
NHVAS-Accredited Operators
Maintaining accreditation requires ongoing system monitoring and continuous improvement. Our support ensures you meet accreditation obligations and pass surveillance audits.
Post-Implementation Support
Following SMS development or major compliance projects, ongoing support sustains improvements, addresses teething issues, and prevents system degradation over time.
Regulatory Scrutiny Management
Operators under increased NHVR attention or recovering from enforcement actions benefit from continuous expert oversight demonstrating commitment to compliance improvement.
Our Support Approach
Scheduled Reviews
Regular assessment cycles maintaining compliance momentum. Monthly, quarterly, or semi-annual reviews (depending on package) provide structured touchpoints ensuring continuous oversight without operational disruption.
Relationship-Based Service
We develop deep understanding of your operations, culture, and challenges. This familiarity enables more effective guidance, faster response times, and recommendations aligned to your operational reality.
Documentation Excellence
Every review, advisory interaction, and recommendation is documented. This creates audit trails demonstrating ongoing compliance commitment and due diligence—critical evidence in regulatory investigations.
Scalable Engagement
Support levels adjust to your changing needs. Scale up during expansion, regulatory changes, or increased scrutiny. Scale down during stable periods. Flexible arrangements adapt to operational realities.
Investment Value
Annual Investment Range
From $2,000-$7,000 monthly depending on package selection and operational requirements. Significantly lower than full-time compliance staff costs whilst accessing specialist expertise.
Improvement Notice Increase
With improvement notices up 107%, proactive compliance oversight has never been more valuable. Early identification prevents costly regulatory interventions and operational disruptions.
Priority Response
Ongoing clients receive priority response to urgent matters. When regulatory challenges arise, immediate expert guidance prevents escalation and demonstrates proactive management.
ROI Considerations
- Regulatory Penalty Avoidance: Early issue identification prevents penalties ranging from $3,000 to $20,000+ per breach
- Operational Continuity: Proactive compliance prevents prohibition notices and operational disruptions
- Insurance Benefits: Demonstrated compliance oversight may reduce insurance premiums
- Efficiency Gains: Continuous improvement recommendations optimise operations beyond compliance
- Resource Efficiency: Expert support without full-time employment costs, overheads, or training investments
Why Choose Mind Solutions?
Industry-Specific Expertise
We specialise in transport compliance—not generic risk management. Our team understands HVNL requirements, NHVR enforcement trends, and industry operational realities.
Relationship Continuity
Ongoing engagements build deep operational understanding. We become familiar with your systems, culture, and challenges—enabling more effective, contextualised guidance over time.
Proactive Monitoring
We don't wait for you to ask questions. Regular reviews, regulatory monitoring, and proactive recommendations keep you ahead of compliance requirements and emerging risks.
Flexible Engagement
Monthly arrangements with no long-term lock-in (standard packages include 30-day notice periods). Scale support levels as needs change without renegotiating entire agreements.
Evidence-Based Approach
Our guidance leverages NHVR data, industry benchmarks, and regulatory precedents. Recommendations are defensible, evidence-based, and aligned to regulatory expectations.
Sustain Compliance Through Continuous Support
With 192 heavy vehicle fatalities, 461 operators facing regulatory action, and improvement notices up 107%, compliance demands continuous attention. Ongoing expert support ensures your systems remain effective, regulatory changes are managed proactively, and emerging risks are identified before they become incidents.
Contact us to discuss which package suits your operations and begin continuous compliance support that protects your business.